Amazon Connect has added support for Representative numbers for businesses in South Korea. Amazon Connect supports all five tiers of representative numbers ranging from two concurrent calls for the smallest representative number up to 5000 concurrent calls for the large scale services. Representative numbers are available only in Asia Pacific (Seoul).

The new Telephony Rates are now available as part of the standard pricing for Amazon Connect service usage for the Asia Pacific (Seoul) region. To see all AWS Regions where Amazon Connect is available, see the AWS Region table. Visit the Amazon Connect website for more information.